Opening hours

Opening hours

A great shopping experience.

Enjoy relaxed shopping and take advantage of our additional services such as our children's play corner, the restaurant or the lockers.


Don't miss a thing! At our hotspots on the upper floor of FASHION FISH base and on the first floor of FASHION FISH unit one, you can access the Internet free of charge. Log in, enter your password, agree to the terms of use and start surfing.

Children's play corner

Shopping fun for the whole family!

Enjoy your shopping trip and take your time for your purchases.
Monday to Friday your children (4-9 years) can spend time in our children's play corner (without supervision). A supervisor is on site on Saturdays.

Please note the rules for using the children's play corner and follow the instructions and directions of our staff. FASHION FISH accepts no liability whatsoever.

Cash Point

Don't want to pay by card? No problem! Our friendly staff at the Infodesk will be happy to help you.

Conveniently withdraw cash for a small handling fee. This way you remain flexible and can continue shopping without interruption.

We are happy to support you so that you can concentrate on what you really enjoy: finding great offers and enjoying an unforgettable shopping day.

Visit us today and experience first-class service that will make your shopping even more enjoyable!

E-charging station

Use our two MOVE Mobility SA e-charging stations on site, which offer you a variety of payment options:

  • Visa, Mastercard or Twint
  • Move customer card (for subscribers)

If you have any questions or problems, please contact the hotline directly on 0800 29 29 29.

Please note that parking on the entire site, including the e-parking spaces, is subject to charges due to cantonal regulations.

Lost and found office

In the midst of the hustle and bustle of the shopping frenzy, it can happen that you lose one or two things. But don't worry, we're here for you! Our Infodesk is not only a point of contact for all questions about your shopping day and our outlet center, but also your first port of call if you have lost something or found something that doesn't belong to you.

Our friendly and competent team at the Infodesk is on hand with help and advice to help you with lost items or to accept lost items. We will do our best to help you find your lost items.

And for those who have found something but don't know who it belongs to, hand it in to our team at the information desk. Honesty and helpfulness are our top priorities.

We're here to make your shopping experience as pleasant and stress-free as possible.

So, if you're in the middle of your shopping frenzy and you've lost something or found something that doesn't belong to you, don't hesitate to visit our Infodesk. We're here to help and make sure your shopping day goes smoothly.


If you have any questions about the Fashion Fish Outlet, are looking for specific brands or need any other support, we are here for you! Visit our information desk on the first floor of the Fashion Fish base.

We look forward to answering your questions and helping you further.

Dogs are welcome

We love dogs! Although your little friends may not be welcome in every store, they can definitely enjoy the shopping atmosphere. Your four-legged companion is very welcome here. Should a small "mishap" occur, we would be very grateful if you could let us know: +41 62 858 21 21.

Shipping of purchases

If you don't want to take your purchases home with you straight away and have a little patience, we will send them to you by post. Show your train or bus ticket at the information desk and the parcel will be sent the next day.


Enjoy convenient parking in our spacious underground garage or in the outdoor parking lot. Whether you arrive with a spacious vehicle or have special requirements, our access roads and parking spaces are designed so that you can move around without worry.

For wheelchair users, we offer barrier-free access to the Fashion Fish base. Simply call the information desk and we will be happy to assist you.

Please note that parking on the entire site is subject to a charge, as prescribed by the canton. Remember your license plate number or use convenient payment methods such as ParkingPay or Twint.


Would you like to deposit your valuables? Our safe deposit boxes on the first floor of the FASHION FISH base are available for this purpose. Drop them in for CHF 2, lock them and collect them again after your shopping trip.

Barrier-free toilets & changing table

In the FASHION FISH unit one (ground floor) and in the FASHION FISH base (ground floor) you will find barrier-free toilets as well as a changing table.